Get Help From Home With Secure Online Therapy Sessions

Why choose online therapy?

Online therapy is confidential, convenient, flexible, and can be completed anywhere that you are.  Just like in-person therapy sessions, online therapy is just as effective in treating depression, anxiety, self-esteem issues, grief and loss as well as many other mental health concerns.  Online therapy is great for people that have traveling work schedules or those who have difficulty leaving home, due to depression, anxiety, or a physical illness.

Frequently Asked Questions

Cancellation Policy.


Well Life Counseling understands that unforeseen circumstances arise and that you may need to cancel your scheduled appointment.

If you need to cancel your appointment, please contact Well Life Counseling Services at least 24 hours prior to your appointment time. If a 24-hour notice of cancellation is not provided, clients will be charged at the regular hourly rate.




Why choose online therapy?


Online therapy is confidential, convenient, flexible, and can be completed anywhere that you are. Just like in-person therapy sessions, online therapy is just as effective in treating depression, anxiety, self-esteem issues, grief and loss as well as many other mental health concerns. Online therapy is great for people that have traveling work schedules or those who have difficulty leaving home, due to depression, anxiety, or a physical illness.




What happens if there are Technology Issues?


Technology issues are not expected but can happen. If for some reason a video session is not working, the session can continue via phone or you can choose to schedule and come into the Well Life office for subsequent sessions.




Does my insurance cover my Teletherapy sessions?


Well Life Counseling will verify your insurance benefit prior to your first telehealth session. Just like in-person sessions, you would be responsible for any copay, coinsurance, or unmet deductible at the time of service. Not all insurance companies cover teletherapy services. Learn more here.




Is Teletherapy available for anyone?


During your initial consultation, we will discuss if teletherapy is right for you. There are a few requirements.

  • You must be in the state of Illinois during your telehealth session.
  • You must have a reliable way to connect and attend the video session.
  • You must provide your therapist with your exact physical location for your telehealth session.




What about privacy?


HIPAA confidentiality requirements that apply for in-person sessions, apply the same for teletherapy. Video sessions are done through a HIPPA secure platform that maintains confidentiality and privacy. Well Life Counseling utilizes Doxy.me for all online therapy appointments.





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Tel: (847) 285-1036  

Email: info@welllifecounseling.com

1251 N. Plum Grove Rd. Suite 120-K Schaumburg, IL 60173

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